Terms & Conditions

1. Introduction

These Terms & Conditions ("Terms") govern your use of the LinkedIn Outreach CRM platform ("Service") operated by Ignite Drive, a company registered in the United Kingdom ("we", "us", "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. Eligibility & Accounts

You must be at least 18 years old to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to provide accurate, current information during registration and to update it as necessary.

3. Access & Invitations

The Service is currently invite-only. We reserve the right to approve or deny access requests at our sole discretion. An invitation does not guarantee continued access; we may suspend or terminate accounts that violate these Terms.

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law
• Violate LinkedIn's Terms of Service or any third-party platform rules
• Send spam, unsolicited bulk messages, or harassing content
• Attempt to reverse-engineer, decompile, or extract source code from the Service
• Share your account access with unauthorised third parties
• Use the Service to scrape or collect data beyond what the platform provides

5. LinkedIn Data & Third-Party Disclaimer

The Service accesses LinkedIn data through Unipile, a third-party integration provider. We are not affiliated with, endorsed by, or sponsored by LinkedIn Corporation. LinkedIn data is accessed via your own authenticated LinkedIn account. You are responsible for ensuring your use complies with LinkedIn's terms and policies. We do not guarantee the accuracy, availability, or completeness of any LinkedIn data.

6. AI-Generated Content

The Service uses artificial intelligence to generate content including but not limited to search queries, lead analysis, campaign messages, and post comments. AI-generated content is provided as suggestions only. You are solely responsible for reviewing, editing, and approving any content before it is sent or published on your behalf. We do not guarantee the accuracy, appropriateness, or effectiveness of AI-generated content.

7. Service Availability

We strive to keep the Service available but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We reserve the right to modify, suspend, or discontinue the Service (or any part of it) at any time with or without notice.

8. Limitation of Liability

To the fullest extent permitted by law, Ignite Drive shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising from your use of the Service. Our total liability for any claim arising from these Terms or the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

9. Intellectual Property

All content, features, and functionality of the Service (excluding your data and third-party content) are owned by Ignite Drive and protected by intellectual property laws. You retain ownership of the data you provide to the Service.

10. Termination

We may suspend or terminate your access at any time for violation of these Terms or for any other reason at our discretion. Upon termination, your right to use the Service ceases immediately. You may request deletion of your data in accordance with our Privacy Policy.

11. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact

If you have questions about these Terms, please contact us at legal@ignitedrive.co.uk.